Contact Us
Here you will find our Business Address, Phone Numbers, Email Address & Technical Support.
Please contact Your Account Manager for RMA support.
Return Policy
Customer Error:
If products are received at Vertical Cable within 30 days of invoice date, the customer will be held accountable for freight charges only.
If products are received at Vertical Cable after 30 days of invoice date, the customer will be accountable for a 15% restocking fee and freight charges.
Returns will not be accepted 90 days after invoice date.
Company Error:
Vertical Cable will exchange or refund accordingly.
Terminate That Jack Tournament is back! Join online now, finals at CEDIA - September 4-6 in Denver, CO. Booth #1533.
All Vertical Cable offices will be closed on Monday, September 1st in observance of Labor Day.
We will resume normal business hours on Tuesday, September 2nd.
We wish everyone a safe and happy holiday!
— The Vertical Cable Team
Technical Support
41715 Cherry Street
Murrieta, CA 92562
Ph: (951) 696-7772
Fax: (951) 696-2227
Business Hours:
Monday to Friday 7:00 AM - 4:00 PM (PST)
2885 SW 30th Ave.
Pembroke Park, FL 33009
Ph: 954-454-3554
Fax: 954-454-2167
Business Hours:
8:00 AM - 5:00 PM (EST)
9 Tarkett Drive, Unit 30
New Windsor, NY 12553
Ph: 845-391-8318
Fax: 845-391-8478
Business Hours:
Monday-Friday: 8:00 AM - 5:00 PM (EST)
4647 Pine Timbers St., Ste 120
Houston, TX 77041
Ph: 713-322-7242
Fax: 954-454-2167
Business Hours:
Monday-Friday: 8:00 AM - 4:30 PM (CST)