Contact Us

Return Policy

Customer Error:
If products are received at Vertical Cable within 30 days of invoice date, the customer will be held accountable for freight charges only.
If products are received at Vertical Cable after 30 days of invoice date, the customer will be accountable for a 15% restocking fee and freight charges.
Returns will not be accepted 90 days after invoice date.

Company Error:
Vertical Cable will exchange or refund accordingly.

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Technical Support

CALIFORNIA

41715 Cherry Street
Murrieta, CA 92562

Ph: (951) 696-7772
Fax: (951) 696-2227

Business Hours:
Monday to Friday 7:00 AM - 4:00 PM (PST)

FLORIDA

2885 SW 30th Ave.
Pembroke Park, FL 33009

Ph: 954-454-3554
Fax: 954-454-2167

Business Hours:
8:00 AM - 5:00 PM (EST)

NEW YORK

9 Tarkett Drive, Unit 30
New Windsor, NY 12553

Ph: 845-391-8318
Fax: 845-391-8478

Business Hours:
Monday-Friday: 8:00 AM - 5:00 PM (EST)

TEXAS

4647 Pine Timbers St., Ste 120
Houston, TX 77041

Ph: 713-322-7242
Fax: 954-454-2167

Business Hours:
Monday-Friday: 8:00 AM - 4:30 PM (CST)